PENGARUH RELATIONSHIP MARKETING DAN SUASANA CAFE TERHADAP LOYALITAS PELANGGAN PILTIK COFFEE AND HOMESTAY JL.SADAR SIBORONGBORONG

SIGALINGGING, FITTAULI (2021) PENGARUH RELATIONSHIP MARKETING DAN SUASANA CAFE TERHADAP LOYALITAS PELANGGAN PILTIK COFFEE AND HOMESTAY JL.SADAR SIBORONGBORONG. Undergraduate thesis, Universitas Negeri Medan.

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Abstract

Penelitian ini bertujuan untuk mengetahui apakah Relationship Marketing dan Suasana Cafe berpengaruh terhadap Loyalitas Pelanggan Piltik Coffee And Homestay. Sampel dalam penelitian ini sebanyak 109 orang.
Teknis analisis data yang digunaka dalam penelitian ini adalah analisis regresi linear berganda dengan rumus Y= a + b1 X1 + b2 X2 + e. dari hasil penelitian ini diperoleh Y = 4,466 + 0,297 X1 + 0,459 X2 + e. dengan koefisien determinasi (R2) sebesar 0,645. Yang berarti variabel Relationship Marketing (X1) dan Suasana Kafe (X2) secara bersama sebesar 64,5% dan sisanya 35,5% dipengaruhi oleh variabel lain diluar model penelitian. Uji parsial t bahwa Relationship Marketing berpengaruh positif terhadap Loyalitas Pelanggan dan Suasana Cafe berpengaruh positif terhadap Loyalitas Pelanggan. Uji simultan bahwa variabel Relationship Marketing dan Suasana Cafe secara bersama-sama (simultan) berpengaruh terhadap Loyalitas Pelanggan Piltik Coffee And Homestay.

Item Type: Thesis (Undergraduate)
Keywords: Relationship Marketing, Suasana Cafe, Loyalitas Pelang
Subjects: H Social Sciences > HF Commerce > HF5001 Business > HF5410 Marketing. Distribution of products
Divisions: Fakultas Ekonomi > Manajemen
Depositing User: Cut Lidya Mutia
Date Deposited: 16 Feb 2022 02:18
Last Modified: 16 Feb 2022 02:18
URI: https://digilib.unimed.ac.id/id/eprint/45480

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