PENGARUH QUALITY OF WORK LIFE DAN KEPUASANKERJA TERHADAP EMPLOYEE ENGAGEMENT PADA KARYAWAN TETAP PT. BANK SUMUT KANTOR PUSAT MEDAN

Companies with engaged employees have high employee retention as a result of decreased employee turnover, reduced intention to leave the company, increased productivity, profitability, growth and customer satisfaction. The purpose of this study was to determine the effect of quality of work life and job satisfaction on employee engagement at PT. Bank of North Sumatra.The population in this study were all permanent employees of PT. Bank Sumut Medan Head Office, totaling 478 people. The sampling technique used the slovin method. The analysis in this study uses multiple linear regression analysis.The results showed that the quality of work life had an effect on employee engagement at PT Bank Sumut. Job satisfaction has an effect on employee engagement at PT Bank Sumut. Simultaneously quality of work life and job satisfaction affect employee engagement at PT Bank Sumut.