EXCHANGE STRUCTURE OF SALES EXECUTIVE AUTOMOBILE TALKS

Sinaga, Raffles Marianto (2016) EXCHANGE STRUCTURE OF SALES EXECUTIVE AUTOMOBILE TALKS. Masters thesis, UNIMED.

[img]
Preview
Text
1. NIM. 8136111049 COVER.pdf - Published Version

Download (48kB) | Preview
[img]
Preview
Text
2. NIM. 8136111049 APPROVAL SHEET.pdf - Published Version

Download (92kB) | Preview
[img]
Preview
Text
3. NIM. 8136111049 PREFACE.pdf - Published Version

Download (112kB) | Preview
[img]
Preview
Text
4. NIM. 8136111049 ABSTRACT.pdf - Published Version

Download (140kB) | Preview
[img]
Preview
Text
5. NIM. 8136111049 TABLE OF CONTENTS.pdf - Published Version

Download (140kB) | Preview
[img]
Preview
Text
6. NIM. 8136111049 TABLES.pdf - Published Version

Download (172kB) | Preview
[img]
Preview
Text
7. NIM. 8136111049 CHAPTER I.pdf - Published Version

Download (199kB) | Preview
[img]
Preview
Text
11. NIM. 8136111049 CHAPTER V.pdf - Published Version

Download (71kB) | Preview
[img]
Preview
Text
12. NIM. 8136111049 BIBLIOGRAPHY.pdf - Published Version

Download (145kB) | Preview

Abstract

The purpose of the study is to find the pattern of Exchange Structure of Sales Executive Automobile talks, how the patterns ralized, and the cause of the patterns realized. Therefore the writer do a study in a Dealer which distributed Toyota Automobile. To colect the data, the writer record the Exchange Strcture and transcribed. To analyze the data, the writer sellected the data that reperesents the Exchange Structure of Automobile talks and then analyzing and conclude the patterns of Exchange Structure of Sales Executive Automobile talks, how the patterns realized and the caused of the patterns realized. What is found is the pattern started with a warming and friendly greeting, and then ice breaking that is following by making a two way communication even an emotional contact between Sales Executive and Customer. Then try to get more information about the purpose of buying the Automobile or the frequency of the Automobile usage if the Sales Executive found buying signal from the Customer. Then ensure with a brief, factual and convincing the Customer to decide ordering an Automobile. The patterns is realized in the process of a Sales Executive trying to a selling. And it is realized because by the patterns of the Exchange Structure the Sales Executive is succeed in selling Automobile.

Item Type: Thesis (Masters)
Contributors:
ContributionNameNIDN/NIDK
Thesis advisorSaragih, Amrin195501131982031002
Thesis advisorGinting, Siti Aisyah195705211984032002
Call Number: 418 Sin e
Keywords: Negotiation; Exchange structure; Moves; Speech function; Metaphor
Subjects: P Language and Literature > P Philology. Linguistics
P Language and Literature > P Philology. Linguistics > P101 Language. Linguistic theory. Comparative grammar
P Language and Literature > P Philology. Linguistics > P118 Language acquisition
P Language and Literature > P Philology. Linguistics > P95 Oral communication. Speech
Divisions: Program Pasca Sarjana > Linguistik Terapan Bahasa Inggris
Depositing User: Mrs Siti Nurbaidah
Date Deposited: 14 Nov 2016 09:39
URI: http://digilib.unimed.ac.id/id/eprint/21447

Actions (login required)

View Item View Item