Items where Author is "Ashal, Rezeky Ana"
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Thesis
Ashal, Rezeky Ana (2015) POLITENESS STRATEGIES USED BY CUSTOMER SERVICE STAFF AT MANDIRI BANK. Masters thesis, UNIMED.
Ashal, Rezeky Ana (2015) POLITENESS STRATEGIES USED BY CUSTOMER SERVICE STAFF AT MANDIRI BANK. Masters thesis, UNIMED.