The Effectiveness of Internal Quality Management Evaluation Model at The Universitas Sumatera Utara

Building quality awareness at the faculty/ study program begins with building a correct evaluation. The low of awareness, commitment, and quality knowledge of the leaders and lectures at the faculty/study programs were due to the lack of evaluation. This study aims to (1) find out the implementation of internal quality management in the faculty/ study program; (2) design a better internal quality management evaluation model; (3) apply an internal quality management evaluation model that has been designed; (4) test the effectiveness of the internal quality assurance system evaluation model at the Universitas Sumatera Utara. This study uses research and development methods to determine the effectiveness of the evaluation, to create an evaluation model, and find an effective model related to internal quality management evaluation. The results showed that the evaluation of quality management had not been effective. It is due to the quality evaluation model that has not provided a maximum contribution. Developing aspects of commitment, training and socialization are necessary. The application of this new model provides a fundamental change in the quality follow-up efforts carried out in each evaluation.