CORRELATION OF COORDINATION AND COMMUNICATION ON SERVICE EXCELLENT AT THE BPJS KESEHATAN OF KABANJAHE BRANCH OFFICE

Sari, Radiah Nazmah (2017) CORRELATION OF COORDINATION AND COMMUNICATION ON SERVICE EXCELLENT AT THE BPJS KESEHATAN OF KABANJAHE BRANCH OFFICE. In: The 1st Unimed International Conference On Economics And Business 2017 (UNICEB), 12 Dec 2017, Medan.

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Abstract

Coordination and communication as well as their correlation on good service servant at the BPJS Kesehatan of Kabanjahe Branch Office. This study was directed to reveal the correlation of the two independent variables (coordination and communication) on the dependent variable (good service servant) with the employes of BPJS Kesehatan of Kabanjahe Branch Office as the study population. It’s promoted three associative hypothesis based upon the review result conducted on relevant theories and selectively previous study finding. Some suitable techniques such as data collection and data analysis had been employed to ensure some tenable study finding. The crucial finding include: the first, the normal distribution procedures (parametric statistic: normality of data distribution and homogeneity of variances) had also been tenably proved; the second all alternative hyphotheses promoted in this study had been completely tested and accepted: a Correlation of Coordination and Communication, both separately and jointly on Good Service Servant exists.

Item Type: Conference or Workshop Item (Paper)
Keywords: Coordination; Communication; Service Excellent
Subjects: H Social Sciences > H Social Sciences (General)
T Technology > TX Home economics > TX901 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Divisions: Fakultas Ekonomi > Manajemen
Depositing User: Mrs Gusti Lisa Utami
Date Deposited: 19 Jan 2018 06:06
URI: http://digilib.unimed.ac.id/id/eprint/28266

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